Downtown Streets Team website revamp
Downtown Streets Team (DST) is a not-for-profit that strives to end homelessness by enabling unhoused people to restore their dignity and rebuild their lives.
Goal: Revamp DST website and update user journey
DST was going through some internal changes and as a result their Senior Director of Development needed support integrating DST and Streets Team Enterprise, a for-profit subsidiary, as well as bifurcating their user journey between those who need help (people experiencing homelessness) and those who would provide help (foundations, donors etc.). I supported with the following projects:
Website audit to determine the best sitemap and structure
Site redesign to better improve user journey and increase opportunities for conversion
Develop and identify an SEO strategy as well as implement best practice